FAQ
Detailed answers to common questions at tk1971
Mobile play, depositing with bKash or Nagad, account login and security — here you will find direct answers to the questions Bangladeshi players ask most often about these four topics. tk1971's support team is ready to help 24/7, but many issues can be resolved just by reading this page.
Playing on mobile
Deposits
Account and login
Security
What is on this page
Playing on mobile
Both the tk1971 Android APK and iOS app are available. Get them only through official channels —
do not download from any third-party site or app store. Downloading from unknown sources can put your phone's
security at risk and the app may not be the genuine tk1971 app. Visit the
tk1971 App page to find out how to get it officially.
Yes, you can. The full tk1971 site works well on mobile browsers. Open the site in any modern browser —
Chrome, Firefox or Samsung Internet — log in, and play slots, live casino or sports betting directly.
You can get the full experience without installing a separate app.
If the connection drops, the result of the current round is saved on the server — when you come back the game
resumes from the same point. If the round had already finished, the result will be recorded in your account
and you can see it when you log in. If you keep getting disconnected, try using Wi-Fi instead of mobile data.
tk1971 works well on any smartphone or tablet running Android 9 or above, or iOS 13 or above.
The site loads on budget phones too, but 3 GB RAM or more helps live casino games run more smoothly.
Some features may be limited on older operating systems.
First, clear your browser's cache and cookies. In Chrome: Settings → Privacy → Clear browsing data.
Then reload the page. If the problem continues, try private/incognito mode. If your internet speed is fine
but the issue persists, contact tk1971's live chat support.
To install the tk1971 APK obtained from the official channel on an Android phone, go to your phone's settings
and enable "Install unknown apps" or "Unknown sources". Do this only for the official tk1971 APK.
You can turn off that permission again after installation. See the
tk1971 APK page for details.
Deposit questions
tk1971 currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer.
For bank transfer, major commercial banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank are supported.
The minimum deposit amount is ৳100 for all methods.
Log in to your tk1971 account. Go to the deposit page and select bKash. Send money to the indicated bKash
number using "Send Money" — not the "Payment" option. Enter the transaction ID in the deposit form and submit.
Your balance is usually updated within a few minutes. Minimum: ৳100.
Deposits usually arrive within a few minutes. If more than 30 minutes have passed and the balance has not been
credited, keep your transaction ID and amount ready and contact tk1971's 24/7 live chat.
With the correct details, the support team can resolve the issue quickly.
The minimum deposit at tk1971 is ৳100 for all methods. Depositing this amount is enough to start playing
in any section — slot games, live casino or sports betting.
A 200% welcome bonus may also be available on your first deposit of ৳100 or more (terms apply).
Yes. Both Nagad and Rocket are active deposit methods at tk1971. The process is the same — go to the deposit page, select Nagad or Rocket, send money to the number shown, then confirm with the transaction ID. The minimum amount is ৳100 for any mobile banking method.
First, stay calm and save a screenshot of the transaction. Then immediately contact tk1971 live chat with the transaction ID, amount, and date. To avoid this in future, always copy the number directly from the deposit page — do not type it manually.
Account & Login
Common questions about opening an account, logging in, and passwords are answered here. If you have trouble logging in, detailed instructions are available on the tk1971 Login page.
You can log in from a new phone or computer, but for security purposes an OTP may be sent to your email or mobile number. Enter that OTP to verify your identity and complete the login. Keep your email and mobile number up to date so you can receive OTPs without any issue.
No. Under tk1971's rules, a maximum of one account per person is allowed.
If multiple accounts are opened from the same device, IP, or payment method, they may be closed
and the balance may be forfeited. For full details on the terms, read the
Terms & Conditions.
Usernames must generally be between 6–20 characters and should use only letters and numbers without special characters.
Passwords should be at least 8 characters long, ideally containing one uppercase letter (A–Z), one lowercase letter (a–z), and one number (0–9). Avoid easily guessable passwords (such as "123456" or "password").
Click the "Forgot password?" link on the login page. Enter the email or mobile number you provided during registration. A reset link or OTP will be sent there. Use the OTP to set a new password. If you have trouble with this process, contact support.
Entering the wrong password repeatedly may temporarily lock your account. Wait a while and try again, or reset your password. If that still does not work, contact tk1971 support with your username and registered mobile number — it is usually resolved quickly.
The minimum age to open an account at tk1971 and take part in any casino or betting activity is 21+.
National ID or passport details may be requested during age verification. Accounts for those under 21 are not approved. To learn about responsible gaming, read the
Responsible Gaming page.
Account Security
Use a password of at least 12 characters that combines uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use simple words including your name, date of birth, or "tk1971".
Do not use this password on any other site and do not share it with anyone.
Verify the correct domain in your browser's address bar. Be cautious of domains that look similar to tk1971 but are different (such as tk1971x, tk-1971, tk19710). These fake sites often send links via social media or SMS. Always open the site from a bookmark or by typing the address directly.
Never. No tk1971 staff member or support team will ever ask for your OTP, password, bKash/Nagad/Rocket PIN, or bank PIN. Anyone who asks — by phone, message, or chat — is attempting fraud. Sharing this information puts both your account and your mobile banking at risk.
Change your password as soon as possible. Then notify tk1971 via live chat or email that you believe your account has been compromised — the support team will take steps to secure it. Also change the passwords for your registered email and mobile number.
Logging in on someone else's device or a public computer is risky — information can be stolen through keyloggers or saved passwords. If you must use one, always log out at the end of the session and clear the browser history. Using your own device is the safest option.
Yes. The entire tk1971 site is secured with SSL (HTTPS) encryption. If you see the padlock icon in your browser's address bar, your connection is secure. Personal information, payment data, and login details are all transmitted in encrypted form.
Still have questions?
Talk directly to the support team
If you did not find your answer on this page, tk1971's support team is available 7 days a week, 24 hours a day. Help is available in both Bengali and English. Contact them directly for deposit issues, account verification, bonus claims, or any technical problem.
Live Chat: Use the chat widget from any page on the site — you will get an immediate response.
Email: [email protected] — write to us by email for detailed issues.
To learn more about responsible gaming, visit the Responsible Gaming page. All casino and betting activities are for those aged 21+.